Get instant remote support from Tea's Computer Services. No accounts, no subscriptions — just a six-digit code and you're connected.
Windows 10/11 · x64 · Free download
Peer-to-peer encrypted · No data stored · Sessions auto-expire
Three steps and you're connected
Install Tea Assist Agent on your Windows PC. It runs quietly in the system tray and starts automatically with Windows.
The agent shows a 6-digit session code in the tray. Call or text it to Tea's Computer Services at 419-567-2662.
We enter your code and can immediately view your screen, move your mouse, and fix the problem — all with your permission.
Open the Tea Assist web interface to connect to a client's session. Enter the 6-digit code they share with you.
Open Tea Assist ConsoleFull-featured remote support, no subscriptions
Your screen streams in real time so we can see exactly what's happening and diagnose the issue fast.
We can move your mouse, type, click, and scroll — everything needed to fix problems directly, just like being there.
Text chat runs alongside the session so we can communicate without a phone call if needed.
You approve all control requests. You can pause, revoke access, or end the session at any time — instantly.
Runs quietly in the background. Starts automatically with Windows. Right-click the tray icon to copy your session code.
Every session code expires automatically. No persistent access — each support call gets a fresh code.
Download Tea Assist Agent, then call us and we'll be on your screen in minutes.