Get instant remote support from Tea's Computer Services. No accounts, no subscriptions — just a connection ID and you're online.
Windows 10/11 · x64 · Free download
Peer-to-peer encrypted · No data stored · Sessions auto-expire
Three steps and you're connected
Install Tea Assist Agent on your Windows PC. It runs quietly in the system tray and starts automatically with Windows.
The agent shows a 9-digit ID and a one-time password. Call or text them to Tea's Computer Services at 419-567-2662.
We enter your ID and password and can immediately view your screen, move your mouse, and fix the problem — all with your permission.
Open your Tea Assist app, enter the client's 9-digit ID in the connect field, then enter the one-time password they read to you.
Full-featured remote support, no subscriptions
Your screen streams in real time so we can see exactly what's happening and diagnose the issue fast.
We can move your mouse, type, click, and scroll — everything needed to fix problems directly, just like being there.
Text chat runs alongside the session so we can communicate without a phone call if needed.
You approve all control requests. You can pause, revoke access, or end the session at any time — instantly.
Runs quietly in the background. Starts automatically with Windows. Right-click the tray icon to copy your session code.
Every one-time password expires automatically. No persistent access — each support call gets a fresh password.
Download Tea Assist Agent, then call us and we'll be on your screen in minutes.